Acceptable Use Policy

Last updated: May 2026

1. Purpose

This Acceptable Use Policy ("AUP") sets out the rules for using OrderPal ("the Service"). By using the Service, you agree to comply with this policy. Violations may result in suspension or termination of your account.

2. Permitted Use

You may use OrderPal to:

  • Create and manage order forms for legitimate business purposes
  • Submit orders through forms you have been invited to access
  • Manage your account and profile information
  • Communicate with other users through features provided by the Service
3. Prohibited Use

You must not use the Service to:

  • Violate any applicable local, national, or international law or regulation
  • Transmit any unsolicited or unauthorised advertising or promotional material (spam)
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity
  • Collect or harvest personal data about other users without their consent
  • Upload, post, or transmit any content that is defamatory, obscene, offensive, hateful, or discriminatory
  • Attempt to gain unauthorised access to any part of the Service, its servers, or any connected systems
  • Introduce viruses, malware, or any other malicious code into the Service
  • Conduct denial-of-service attacks or disrupt the Service in any way
  • Scrape, crawl, or extract data from the Service using automated means without prior written consent
  • Resell, sublicense, or commercially exploit the Service without authorisation
  • Use the Service for any fraudulent or deceptive purpose
  • Engage in any activity that places excessive load on our infrastructure
4. Content Standards

Any content you submit through the Service (including order notes, form names, and custom fields) must:

  • Be accurate and not misleading
  • Not infringe any intellectual property rights of any third party
  • Not contain personal data of third parties without appropriate consent
  • Comply with all applicable laws
5. Account Security

You are responsible for maintaining the security of your account. You must:

  • Use a strong, unique password
  • Not share your login credentials with others
  • Notify us immediately if you suspect unauthorised access to your account
6. Reporting Violations

If you become aware of any misuse of the Service or a violation of this policy, please report it to us at support@orderpal.au.

7. Consequences of Violation

Violations of this policy may result in:

  • Immediate suspension or termination of your account
  • Removal of content that violates this policy
  • Reporting to relevant authorities where required by law
  • Legal action where appropriate
8. Changes to This Policy

We may update this policy from time to time. Continued use of the Service after changes are posted constitutes acceptance of the revised policy.

9. Contact

For questions about this policy, contact us at support@orderpal.au.